Delete account
Updated October 23, 2026
Translated from Portuguese. If the two versions differ, the Portuguese text prevails.
What happens
- We remove your profile, your credentials and your sessions, and erase the text of your ideas and projects.
- Financial, tax and security records are kept for the legal period, without your name or email.
- The data of end customers of the SaaS you already created is not erased by this flow; to request its deletion, write to [email protected].
- Deletion happens 14 days after the request, and you can cancel within that period.
Before you ask
An active Premium plan, customers with an active subscription, open invoices, a deficit, a debt, an open refund or dispute, and a payout in progress block deletion until they are resolved.
Sign in to your account to request deletion.
Sign inNo access to your account? Write to [email protected].